Our COVID-19 Protocol

To Our Dearly Valued Community,

We recognize that the pandemic is still a concern for many people. We continue to offer curbside service and admission appointments to those who wish to reduce personal contacts. If you would prefer this type of appointment simply let us know when you call to schedule your appointment.

For clients who would rather come inside, we allow you to be with the patient with some limitations. All exam rooms are disinfected between each appointment. We offer prescriptions for our clients to be mailed to your home for free when it is over $49 total purchase.

We are open for business and are ready to see your pet! We have had some clients delaying getting pets caught up on vaccinations during this last year, please get these essential procedures scheduled if your pet is behind. We will accommodate your needs to get your pet seen. Contact us for more information on how we can customize your experience.

(715) 246-4800

Well Wishes,

New Richmond Clinic Staff

Curbside Check-In 

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Fill out this form if you’re wanting to check in your pet to our facility through the comfort of staying in your car!

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New Richmond Curbside Check-In 

Please fill out this form as completely and accurately as possible so we can get to know you and your pet(s) before your visit.

Clients are expected to wait in the parking lot while their pet is inside the clinic. There will be a fee assessed for any patient that must be held in our facility beyond the end of the appointment. The pet will be placed in a kennel until the client returns to pick up the pet as soon as possible. Pets left overnight without contacting the clinic may be turned over to animal control.

COVID-19 Questions

Curbside Questions

(please list model & color)
(the Veterinarian and technician will use this number to communicate with you through the appointment.)
Click or drag files to this area to upload. You can upload up to 5 files.