Our COVID-19 Protocol

To Our Dearly Valued Community,

We recognize that the pandemic is still a concern for many people. We continue to offer curbside service and admission appointments to those who wish to reduce personal contacts. If you would prefer this type of appointment simply let us know when you call to schedule your appointment.

For clients who would rather come inside, we allow you to be with the patient with some limitations. All exam rooms are disinfected between each appointment. We offer prescriptions for our clients to be mailed to your home for free when it is over $49 total purchase.

We are open for business and are ready to see your pet! We have had some clients delaying getting pets caught up on vaccinations during this last year, please get these essential procedures scheduled if your pet is behind. We will accommodate your needs to get your pet seen. Contact us for more information on how we can customize your experience.

(715) 246-4800

Well Wishes,

New Richmond Clinic Staff


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You can find answers to our most commonly asked questions below!

We proudly serve the pets of New Richmond, WI, and beyond.

At New Richmond Veterinary Clinic, we get a ton of interesting questions from pet parents. Below are some common FAQs that might help answer any questions or concerns. Please feel free to call us at 715-246-4800 for any other concerns you might have about your pet.

What are your hours?

We are open Monday through Friday from 7:30 am through 6:00 pm and Saturday from 8:00 am through 12:00 pm. Availability of appointments varies between the listed times, please call to find out our appointment schedule.

What type of pets do you see?

We only see dogs and cats at this time.

Do you guys offer boarding/ grooming services?

Unfortunately, we do not offer boarding/ grooming services at this time. We may offer these services to our current patients in rare circumstances only if there is a medical necessity, call us for more information.

How do I schedule an appointment for my pet?

Please click here to schedule an appointment with us.

What are your payment options?

We currently accept cash, all major credit cards, CareCredit, and Scratchpay. Please see our payment options page for more details.